ABOUT US

Maskavia Sdn Bhd specializes in Customer Experience Solution. We manage Customer Flows from initial contact to final service delivery. We make Waiting worthwhile. The result is happier customers and staff which benefits the organization through increased Sales and Cost Efficiency. We offer a Platform for information to be disseminated through Multi Media Electronic Devices. We make customers better informed hence, increase customers’ satisfaction levels. The quality of your Customer Journey impacts every part of your business. Maskavia’s engineers integrate Software, Hardware and Analytics Solutions that create remarkable experiences from the first point of engagement and keep your customers / patients happy!

Refreshingly Simple Groundbreaking Solutions

If you want to improve your Customer Experience, streamline your Customer Journey or simplify your Queue Management, we’ve got some pretty Innovative Solutions for you.
That’s because we’ve spent the past 34 years finding smart new ways to connect people with services. Quickly, Conveniently and Successfully!

OUR ACHIEVEMENTS

60k

Systems

11

South East Asia
Areas Covered

2m

Customer Journeys

36yrs

Operated

Digital Signage

Integration

Power BI

Customer Experience

Consultancy